Jira Integration
Connect Otto to Jira to automatically respond to issues and updates.
Connecting Jira
- Go to Settings → Integrations in your Otto dashboard
- Click Connect Jira
- Sign in to Jira and authorize Otto
- Select which projects Otto should have access to
Webhook Events
Otto listens for these Jira events:
| Event | Description |
|---|---|
| Issue created | New issue is created |
| Issue updated | Issue summary, description, or fields change |
| Issue status changed | Issue moves between statuses |
| Label added/removed | Labels are modified |
| Comment created | Someone comments on an issue |
Setting Up Triggers
Status-Based Triggers
Trigger Otto when an issue moves to a specific status:
- Go to Triggers → Create Trigger
- Select Jira status change
- Choose the status (e.g., "In Progress")
- Select which agent should handle it
- Optionally filter by project or issue type
Label-Based Triggers
Trigger Otto when a specific label is applied:
- Create a label in Jira (e.g.,
otto-implement) - In Otto, create a trigger for Jira label added
- Select the label
- Choose the agent
Comment-Based Triggers
Trigger Otto when someone mentions it in a comment:
- Create a trigger for Jira comment created
- Set a keyword filter (e.g.,
@ottoorotto:) - Otto will respond to comments containing that keyword
Project Mapping
Map Jira projects to GitHub or Azure DevOps repositories:
- Go to Projects in Otto
- Click Add Project
- Select a Jira project
- Select the corresponding repository
- Choose the default branch
Now Otto knows where to create PRs for issues in that project.
Best Practices
Use Dedicated Statuses
Create a status specifically for Otto-handled work:
Backlog → To Do → Otto Working → In Review → Done
Prefix Labels
Use a consistent prefix for Otto-related labels:
otto-implement— Full implementationotto-plan— Planning onlyotto-review— Review existing code
Issue Type Filtering
Use Jira issue types (Story, Task, Bug) to route different work to different agents:
- Story agents — Handle new feature development
- Bug agents — Focus on debugging and fixes
- Task agents — Handle technical debt or refactoring
Custom Fields
Take advantage of Jira custom fields in agent context:
- Story points → Help Otto understand scope
- Sprint info → Provide deadline context
- Component tags → Route to specialists
